Future of Work Minister Kate Dearden has said a new Post Office redress appeals process is expected to launch in November.

The process will allow eligible postmasters who accepted the £75,000 fixed-sum offer under the Horizon Shortfall Scheme to seek permission for their claim to be assessed in full.
Applicants will have four months from the launch date, or from receiving their fixed-sum offer if later, to register. They will be encouraged to use funded legal support and to explain in writing why the fixed sum undervalued their claim.
An assessor independent of both the government and the Post Office will decide whether permission to appeal should be granted. A separate Shortfall Independent Review is due to begin in late October, meaning eligible claims cannot be rejected solely on the Post Office's decision.
Dearden also confirmed that new submissions to the Horizon Convictions Redress Scheme will close on 31 July 2027, while applications to the Capture Redress Scheme will close on 31 March 2027. Claims submitted before those dates will continue to be processed.
The minister said 87 per cent of Horizon claims received had been settled, with more than £1.7 billion paid to over 14,000 claimants. The government has also begun commissioning an independent investigation into accounting software used before Horizon, following a parliamentary committee recommendation.