Too often, shopworkers face abuse, threats and even physical assault from those who believe they can act with impunity—stealing goods, intimidating staff and walking away without consequence. That culture of tolerance is being brought to an end.

Retail workers are the backbone of high streets and communities across the country. They deserve the same dignity, safety and respect as any other worker. Labour is taking clear action to ensure they get it.

The first step has been strengthening the police presence in neighbourhoods. An additional 3,000 neighbourhood officers are already on the streets, with more to follow. Visible policing plays a crucial role in deterring crime and reassuring both workers and the public.

Crucially, the government has also scrapped the widely criticised rule that effectively treated theft of goods worth under £200 as a lesser priority. That approach sent the wrong message—that certain crimes would not be properly pursued. Its removal restores a basic principle: theft is theft, and it will be taken seriously.

The law is also being strengthened to recognise the specific risks faced by shopworkers. Abuse and assault against retail staff will become a distinct offence, giving them protections similar to those afforded to emergency workers. This sends a clear signal that targeting shopworkers is not part of the job—it is a crime with consequences.

These measures have been welcomed by those on the frontline of retail. Thinus Keeve, Retail Director at Marks & Spencer, has backed the Prime Minister’s statement on tackling retail crime, while Co-op has applauded the protections for shopworkers included in the Crime and Policing Bill.

This is about restoring respect and order on our high streets. For too long, retail crime has been dismissed as low-level or inevitable. In reality, it has serious consequences—for workers’ safety, for businesses, and for communities.

By backing shopworkers with stronger laws, more policing and a clear commitment to enforcement, Labour is making it clear: no one should go to work fearing abuse or violence.